Privacy Policy

Information We Collect

We collect information you provide directly when you contact us or use our forms, including your name, email address, phone number, mailing address, property details, loan type, estimated purchase price, and any message you submit. We also automatically collect certain technical information — such as your IP address, browser type, device, pages visited, and usage data — through cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your inquiries, process pre-approval and loan applications, provide financing options, communicate with you about your request, improve our website and services, and comply with legal and regulatory requirements. We do not sell your personal information to third parties.

Sharing of Information

We may share your information with Team TK LLC and its affiliates, credit reporting agencies, loan investors, and service providers who assist with loan processing, as well as legal or regulatory authorities when required. We require our service providers to protect your information and use it only for the purposes we specify.

Cookies & Similar Technologies

This website uses cookies and similar technologies to keep the site functioning smoothly, remember your preferences, and understand how the site is used. When you first visit, we present a cookie preferences banner allowing you to accept. Your choice is stored in your browser so the banner does not reappear. Accepting cookies is not a condition of using the site and does not constitute consent to receive SMS or marketing messages.

SMS / Text Messaging

Team TK LLC may send SMS text messages to users who opt in through our website, including customer care and account notifications (such as pre-approval updates, loan status updates, document reminders, appointment reminders) and, if separately consented to, marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help or contact tk@citywidehm.com or 847.230.4530. Consent to receive SMS is not a condition of purchase. You may submit an inquiry or contact request without opting in to SMS; only the SMS categories you individually select are authorized. See our SMS Terms: https://iknowtk.com/sms-terms/index.html

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain marketing communications. To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We encourage you to review this policy periodically.

Contact Us

Team TK LLC
One N. LaSalle, Suite 1515, Chicago, IL 60602
Phone: 847.230.4530
Email: tk@citywidehm.com